ZUS Coffee - Maju Utama, Bukit Mertajam in Penang

"For me, ZUS provides a good customer experience with consistent drinks and a comfortable environment. If there’s anything that could further enhance my experience, it might be small improvements such as streamlining peak-hour operations. Just a minor suggestion to help the brand continue growing. Keep up the good work! ZUS will always be my first choice of coffee."

"The staff were extremely helpful and friendly, and they patiently guided me on how to use the ZUS app. Additionally, the waiting time was minimal as there were not many customers present during my visit. 環境挺不錯，整齊乾淨。"

"Phiraq is awesome ZUS coffee staff! Loving having the free time here with best staff like Phiraq… Need to improve Aircond temperature in restaurant to fulfil full house need. Thanks !"

"Just let me cry. Never expect the staff remember what I told them long time ago if the orange Americano is back! After so many months, one of the staff still remember me!! Such a warm service!!!"

"Been here for a quite long time, the way all staff are being consistently maintaining the service Par was impressive. I as one of the Zus Elite member would like to express my gratitude to them for that. Credits to Phiraq & Shaz for being extra mile & I even got their photo for me to show my appreciation. Keep it up guys."

"Very good in service, staff nice and packaging very well every time when I pick up the coffee"

"I recently visited ZUS Coffee and was genuinely impressed with how much they deliver in terms of both quality and value. Whether you're grabbing a quick caffeine fix or looking for a spot to chill for a bit, ZUS has a lot going for it. The café has a clean, modern design with a minimalist blue-and-white color scheme. It's bright, well-organized, and great for quick visits. It may not be your typical sit-down-and-linger kind of café, but it’s functional and efficient—perfect for takeaways or casual hangouts. The staff were friendly and efficient. I ordered through the app (which is super convenient) and my drink was ready in less than five minutes. The whole process was smooth, and the team managed the crowd well. I tried the Matcha Latte, one of their signatures, and it was perfectly enough to satisfy a true matcha lover. Honestly, the prices are incredibly reasonable for the quality you get - most drinks are between RM7-RM15. They also have regular promos and rewards via the ZUS app, which makes it a great value-for-money option."

"Really admire the staff here, esp Phiraq. Every time I come here, makes me feel like coming to a chill space with friends. They rmb small details for my usual order which makes me feel very warm hearted. They are also vry knowledgeable in their job guiding me using the Zus app."